Customer stickers
Target audience
- Customer organizations;
- Supplier organizations;
- Supplier warehouse organizations.
Brief
- Floriday provides the possibility for suppliers to print stickers if requested by customers;
- These stickers are provided by the customer in .pdf format with specific information and dimensions;
- Stickers are part of additional services;
- Stickers are chosen while placing a purchase order or a sales order.
Guidance
- Suppliers can indicate which stickers they support but due to missing validation on sticker formats, a customer can place orders with deviating sticker formats than which the supplier has indicated;
- For best practices, a customer should acknowledge the given sticker formats and stick to those when placing a sales order;
- Specific stickers can be mounted to specific additional services by the supplier, for example a different sticker for a specific sleeve, a specific trade item or a specific pot;
- Provided meta data and .pdf file for the stickers can be changed by the customer, but only until the shipment has been settled by the supplier;
- As a customer you cannot change the sticker after placing a sales order.
- For Supplier ERP Delivery order and Fulfillment order events can be received by webhooks.
Workflow overview
- Supplier sets up stickers as an additional service:
- Name of sticker;
- Description of sticker;
- Dimensions of sticker;
- Sticker types;
- Cost per sticker;
- Customer specific/regular;
- Customer retrieves the additional services through the Customers API;
- Customer places an order (Sales Order or Purchase Order) with the correct additional service of the sticker type;
- Customer places a sticker on a sales order via the API;
- PDF files are stored at salesOrder level;
- Supplier receives an indication via a sync endpoint that new stickers are available;
- Supplier requests the stickers PDF files;
- Floriday saves the time and an indication that the PDF has been downloaded;
- Supplier sends an indication that the stickers have been completed;
- Customer retrieves the sticker update information via a sync endpoint.
Updated 10 months ago