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Order requests

Target audience

  • Customer organizations
  • Supplier organizations


Purpose

  • Enables placing order requests by customer organizations on trade items and creating direct sales sales orders.


Guidance

  • Supplier can decide wether they accept order requests for each customer organization on the Floriday platform;
  • Order requests can only be placed by customer when supplier accepts order request from the customer;
  • When the supplier accepts the order request it will directly result in a sales order if the system settings are set to "Skip ready to order" in the customer portal;
  • Order requests can only be placed on existing trade items by customer;
  • When an order request matches with existing supply it will directly result in a sales order;


Interaction model