Packing configuration request

Target audience

  • Customer organizations
  • Supplier organizations


  • Enables a customer requested packing configuration for a trade-item based on customer specifications.


Packing Configuration request:

  • Specifies a request for a new packing configuration by the customer organization to a supplier organization based on an existing trade item;
  • Contains a supplier organization, pieces per package, VBN package code, packages per layer, layers per load carrier, load carrier type and an expiration date time. In addition bunches per package and a remark for the supplier organization can be added;
  • Can only be accepted or rejected by the supplier organization within the expiration date time specified by the customer organization;
  • If a packing configuration request is to be accepted for a trade-item, the trade-item needs to be updated with the requested packing configuration by the Supplier ERP;
  • Can contain the following status:
    • PENDING: Packing configuration request is pending approval by the supplier organization;
    • ACCEPTED: Packing configuration request is accepted by the supplier organization;
    • REJECTED: Packing configuration request is rejected by the supplier organization;
    • UNKNOWN: Fallback status for unexpected events.

Implementation model


Interaction model